At American Care Diapers, we aim to provide a seamless and delightful shopping experience. Below are the details of our shipping and cancellation policies to ensure you are fully informed about your purchase.
Shipping Policy
Shipping Locations: We currently deliver our products across India.
Processing Time:
- Order Confirmation: Once your order is placed, you will receive an email confirmation.
- Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time:
- Standard Shipping: Delivery typically takes 3-7 business days from the date of dispatch.
- Shipping Delays: While we strive to meet our delivery timelines, please note that delays can occur due to unforeseen circumstances. We will notify you if there are significant delays with your order.
Shipping Charges:
- Standard Shipping: A flat shipping fee will be applied to your order at checkout. The exact amount will depend on your location and order size.
- Free Shipping: We offer free standard shipping on orders above a certain value, as indicated on our website.
Tracking Your Order: Once your order is shipped, you will receive an email with the tracking information. You can use this information to track the delivery status of your order.
Cancellation Policy
Order Cancellation:
- Before Shipping: You can cancel your order before it has been shipped. To cancel your order, please email us at info@americacarellc.com with your order number and cancellation request.
- After Shipping: If your order has already been shipped, it cannot be canceled. However, you may return the item following our return policy.
Refunds for Canceled Orders:
- Before Shipping: If you cancel your order before it has been shipped, we will process a full refund to your original method of payment within 7-10 business days.
- After Shipping: If your order has been shipped and you wish to return it, please refer to our return and refund policy for details on how to return the item and receive a refund.
Changes to Your Order: If you need to make changes to your order, such as updating the shipping address or modifying the items, please contact us as soon as possible at info@americacarellc.com. We will do our best to accommodate your request if the order has not yet been shipped.
Contact Information: For any questions or concerns regarding our shipping and cancellation policy, please contact us at:
Email: info@americacarellc.com
Thank you for choosing American Care Diapers. We are committed to ensuring your satisfaction and providing you with the best service possible.
